Supercharge Your Service Cloud Console Tabs
GridBuddy for Service includes editable related lists for your Account and Case record detail pages. Edit related information right from the record detail pages without having to launch separate tabs in the Service Cloud Console. Make it easier for service agents to work with a complete contextual view of your customers.
Service folder grids
- Open Cases - Status is not Closed.
- Closed Cases - Status is Closed.
- GBAddOnCaseRelatedInclude - Editable related lists for Case detail page.
- GBAddOnAccountTabbedGridServiceCloud - Tabbed related lists for the Account record detail page; relevant to Service use case.
Post-install instructions can be found in the GridBuddy for Service Getting Started Guide.
GridBuddy for Service requires GridBuddy Unlimited version 3.22 and above. Don't have GridBuddy Unlimited or need to upgrade? Get GridBuddy Unlimited now.